Privacy Policy

Introduction

GOWKUL Organic Foods Private Limited ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.

Information We Collect

Personal Information

We may collect the following personal information:

• Name and contact information (email, phone, address)
• Payment information (processed securely through third-party providers)
• Order history and preferences
• Communication preferences
• Customer service interactions

Non-Personal Information

• Browser type and version
• Device information
• IP address and location data
• Website usage patterns
• Cookies and similar technologies

How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Provide customer support
• Send order confirmations and shipping updates
• Improve our products and services
• Send marketing communications (with your consent)
• Comply with legal obligations
• Prevent fraud and ensure security

Information Sharing

We may share your information with:

• Service Providers: Payment processors, shipping companies, and technology providers
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In case of merger, acquisition, or sale of assets

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences
• Analyze website traffic
• Improve user experience
• Provide personalized content

You can control cookie settings through your browser preferences.

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your personal information
• Restrict processing of your information
• Data portability
• Withdraw consent for marketing communications

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.